Winery POS Tasting Room POS mobile ipad POS wine club software

E-mailing, Marketing, and CRM

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E-mail Tracking

Built right into Activ8 Manager is the tracking of all e-mail events. This is not just a benefit designed for e-mail marketing but for all e-mails whether marketing, member communication, internal communication or organizational processes. Unlike other systems, Activ8 links these events to customers, transactions, processes, organizations, and staff for superior reporting and visibility.

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  • dive into the details of all the outbound messages delivered, opened, clicked, and failed
  • up-to-the-minute updates in real-time built into the software
  • tracks complaints, unsubscribes, and critical bounce processing information
  • tracks revenue generation resulting from e-mail marketing campaigns

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Customer Relationship Management (CRM)

Customer communication, relationship management and reporting is vital to growing and managing your business, so we provide you with a wide range of important tools. Activ8 Manager allows you to search customers, transactions, inventory and email event more thoroughly than any other CRM/DTC Sales System. Choose the table, build the search, spin the view in multiple ways and know your business and customers inside and out.

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CUSTOMIZED E-MAILS

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  • easy personalized customer e-mails sent from where you’re working
  • integrated and automated e-mail communication with customers
  • e-mail templates with full access to database fields
  • schedule email delivery
  • email to a list that is based on search criteria rather than static data

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AUTOMATED E-MAILS

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  • automated welcome letters
  • automated birthday cards (member and spouse)
  • automated membership anniversary cards
  • automated wedding anniversary cards
  • automated financial reporting
  • shipping problem notifications
  • package delivered e-mails

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CRM & LIST BUILDING TOOLS

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  • proximity determination
  • delivery address and e-mail address validation
  • customer advanced gift and promo features
  • club cancellation tracking, automated expiration and suspension features
  • built-in customer source tracking
  • customer preference tracking
  • membership statistics snapshots

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REPORTING TOOLS

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  • all reports and e-mails are extensively customizable
  • numerous real-time dashboards
  • built-in employee incentive system

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ALL FEATURES

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[box title=”Email Tracking”][ACSVimeo id=277588967/][/box]
[box title=”Marketing Tools – Email Campaign Analysis”][ACSVimeo id=312341194/][/box]
[box title=”Marketing Tools – Revenue Analysis”][ACSVimeo id=325803516/][/box]
[box title=”Marketing Tools – Email Automation”][ACSVimeo id=360452312/][/box]
[box title=”Digital Marketing on Mobile”][ACSVimeo id=342617291/][/box]
[box title=”Email Compose & Send”][ACSVimeo id=277589305/][/box]
[box title=”Using Activ8 HTML Editor”][ACSVimeo id=277589372/][/box]
[box title=”Marketing Tools – Email Unsubscribe”][ACSVimeo id=305177473/][/box]
[box title=”Using Activ8 HTML Templates”][ACSVimeo id=277589451/][/box]
[box title=”Using Activ8 HTML Report Templates Part 1″][ACSVimeo id=277589474/][/box]
[box title=”Using Activ8 HTML Report Templates Part 2″][ACSVimeo id=277589514/][/box]
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[box title=”Using Constant Contact”][ACSVimeo id=277589282/][/box]
[box title=”Using MailChimp”][ACSVimeo id=277589350/][/box]
[box title=”Using SocketLabs”][ACSVimeo id=277589297/][/box]
[box title=”Using Vertical Response”][ACSVimeo id=277589266/][/box]

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